Welcome and thank you for your interest in Kaleidoscope ("Kaleidoscope," "we," or "us") and our website at www.kaleidoscopekids.app (the "Site"), as well as all related web sites, networks, mobile applications, and other services provided by us and on or through which a link to this Privacy Policy (this "Policy") is displayed (collectively, together with the Site, our "Service").
We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
We collect, use and disclose Personal Information to provide you with the service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Account Registration. If you register to use the Service, then you must provide us with your name, email address, and a password in order to create an account and user profile.
User Content. We will collect any information you choose to upload, post, or stream through the Service. For example, when you interact with other users by interacting in real time, the Service will process the information you provide to the extent permitted under applicable law. This may also include the information regarding your contacts and images that you choose to import into the Service.
Communication and support. When you communicate with us or you send us a request, claim, report or complaint, you provide us with Personal Information, such as your name, email address, physical address, your phone number, you and the contents and nature of your correspondence with us, including technical support requests, complaints, queries and feedback on your use of the Service.
Cookie information. We and third parties may automatically collect information about your visit to and use of the Service via cookies (see below for more information). The information they collect may include Personal Information, such as your IP address, and advertising identifiers.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Providing the Service. We use your Personal Information to allow you to use the Service, including operate, maintain, enhance and provide all features of the Service, and to provide services and information that you request.
Providing you with support, responding to your requests and complaints, and otherwise communicating with you. If you reach out to us for support regarding the Service, we will use your Personal Information to respond and resolve your queries and facilitate support. We otherwise communicate with you regarding your use of the Service. We may also notify you about major updates in our Service.
Analytics and Improving the Service. We use your Personal Information to ensure the efficient operation of the Service, to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionalities.
Tailored Content. We may use your Personal Information to: (i) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service. Where required under applicable law, we will only provide you with tailored content with your opt-in consent.
Advertising and Marketing. We may use your email address and other Personal Information to send marketing communications, including updates on promotions and events relating to products and services offered by us. We will only send you promotional emails with your opt-in consent.
Legal and Administrative Obligations. We may use your Personal Information to enforce our Terms of Use, to defend our legal rights, to conduct audits, to comply with our legal obligations and internal policies, to contact you for administrative purposes such as to address intellectual property infringement, privacy violations or defamation issues. Where we do so, we will use the Personal Information relevant to such a case. Some processing may also be necessary to comply with a legal obligation placed on us.
Aggregate Data. We may de-identify and aggregate information to monitor and analyze the effectiveness of Service and third-party marketing activities and to monitor aggregate site usage metrics such as total number of visitors and pages viewed.
Partners and Vendors. We use Personal Information collected from our business partners and vendors to perform our contractual obligations towards them, and manage those relationships.
Other Purposes. We also may use your Personal Information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.
If you are located in the European Economic Area, we only process your Personal Information based on a valid legal ground, including when:
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
Your European Privacy Rights. If you are located in the European Economic Area or the United Kingdom, you have these following additional rights in relation to your Personal Information that we hold:
Please note that, prior to any response to the exercise of such rights, we may require you to verify your identity. In addition, we may have valid legal reasons to refuse your request, and will inform you if that is the case.
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting: privacy@kaleidoscopekids.app
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website's functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.